Support center

Help for every visible step.

Start with the exact HTTPS source you chose, follow the checks below, and contact us directly when you need more help.

No account requiredEmail supportiPhone & iPad
Quick start

Open a source in four steps.

01

Copy the full link

Use a complete HTTPS URL for a playlist or supported direct-media file.

02

Open Buz World

Paste the link into the field on the initial “Open your world” screen.

03

Review diagnostics

Confirm the structure, security ratio, and any visible findings.

04

Browse or play

Open the declared library or a supported media entry when you are ready.

Supported inputs

What Buz World expects.

Playlists

M3U and TXT

Explicit HTTPS links that return recognizable playlist content rather than a webpage.

Direct media

HLS and MP4

Direct HTTPS media URLs supported by Apple’s AVPlayer on the device.

Outside scope

HTTP, DASH, webpages

Insecure HTTP, embedded credentials, DASH/MPD, and webpage video extraction are not supported.

Troubleshooting

Work from the message you see.

Buz World keeps validation errors visible so you can correct the source instead of guessing.

The link is rejected before import

Confirm that the URL begins with https://, contains no embedded username or password, and has no spaces. Buz World does not rewrite shorthand names into provider URLs.

The server responds but no items appear

The destination may have returned HTML, an empty response, or an unsupported body. Open the exact URL in a trusted browser to verify that it returns M3U/TXT content and that any redirects remain available.

A media item does not play

Check that the selected URL is HTTPS, remains available in your region, and uses a format supported by AVPlayer. If the entry declares several sources, try another visible source option.

Fullscreen orientation does not change

Leave fullscreen, confirm that iOS Rotation Lock is off, then open fullscreen again. Both portrait and landscape layouts are supported where the selected media allows them.

I want to remove the local workspace

Removing Buz World from the device removes its app container, including recent inputs, preferences, and the current playlist cache, subject to standard iOS backup and restore behavior.

Direct support

Tell us what you observed.

Include your device model, iOS version, the screen where the issue appears, and the exact on-screen message. Remove private tokens or credentials before sending.

Email hello@buzworld.site